We provide well documented APIs and SDKs hiding telecoms complexity for IOT developers allowing you to trigger voice and video calls from your devices.
The platform provides call related events and allows you to manage ongoing calls. Calls from devices not yet handled by a human are placed in a queue that offer APIs to control how to connect the call when a person is available.
We offer connection to the traditional telephony world by providing phone numbers that allow legacy fixed or mobile phones to call in to the services provided by the platform. Of course, calls may be forwarded to such devices as well.
Calls can also be routed to SIP phones or WebRTC application or to existing phone systems via SIP trunks.
And not to forget, we take care of the complex NAT traversal call cases associated with VoIP calls.