iotcomms.io enables telecare applications by connecting telecare devices and alarm centers. The SCAIP/CENELEC, SIP or PSTN interfaces combined with the event based APIS provide real-time communication capabilities to alarm platforms.
1. Elder person press alarm button on connected care unit to get assistance
2. Unit trigger alarm to health care platform which dispatch this to care agent
3-4. Care agent trigger a voice call over GSM or VoIP as a call-in or call back to alarm center
The IOT communications platform receive the voice call and associate it with the original alarm event to allow the care agent to get alarm meta data in conjunction with the call.