Documentation
General
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API Overview
Integrating with iotcomms.io: REST API Overview and Developer Guide
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High Availability Design
Ensure High Availability Through Redundancy, DNS Resolution, and Continuous Monitoring
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Service Logs
Service monitoring and troubleshooting
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SIP Interface
Integrating with iotcomms.io: SIP Interface overview
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User Roles
Understanding Roles in iotcomms.io: Permissions, Access, and Best Practices
Services
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AI Connect Service
The iotcomms.io AI Connect Service enables businesses to simplify real time communication integration with AI or other analytics platforms. The service extracts meaningful call data from the SIP signaling and real-time voice or video streams to provide insights for further analysis and action.
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Alarmbridge Connect Service
The iotcomms.io Alarmbridge Connect Service ensures reliable alarm communication for group living schemes by seamlessly bridging Warden Call systems that use protocols like TT92 and TTNew with IP-enabled Alarm Receiving Centers (ARCs) that use protocols such as NOW-IP and SCAIP.
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Alarmbridge Service
Interoperable alarm communication between alarm devices and receiving platforms solving protocol conversion problems across analog and IP-based systems
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Cloud SIP UA Service
Cloud SIP UA (User Agent) Service enables thin devices that do not fit a full SIP-stack implementation to connect with SIP-based communication systems through REST APIs and real-time callbacks that mirror SIP signaling.
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Connectivity Service
Private IP connectivity options for secure, resilient and low latency access to iotcomms.io’s cloud services
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Device Service
Simplify device management in large-scale deployments with centralized configuration and access control.
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Hybrid Enabler Service
Get the best of both worlds -- retain sensitive data in your private data center while enjoying the flexibility and operational efficiency of cloud services
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Recording Service
The iotcomms.io Recording Service enables developers to easily integrate call recording into their telephony systems and applications, using the SIPRec protocol as a key enabling feature.
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SIP Core Service
iotcomms.io's SIP Core Service is a proven, SaaS-based service that frees your team from the demands of managing complex SIP infrastructure. Scalable to any need, it provides a secure, multi-tenant environment maintained by our SIP experts.
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SIP Mediaserver Service
Build dynamic interactive voice applications and achieve precise call control with the iotcomms.io SIP Mediaserver, offering scalable and reliable integration for complex communication workflows.
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Support Service
Maximize the value of your iotcomms.io cloud-native services with support from the experts, ensuring efficient operation and peace of mind.
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WebRTC Service
The iotcomms.io WebRTC Service integrates WebRTC-based voice and video with traditional SIP systems, and adds WebRTC functionality to the other iotcomms.io cloud services.
APIs
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Alarmbridge
The Alarmbridge API exposes endpoints that allow alarm events using various IP based or analogue protocols to be sent by the platform.
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Cache Status
REST API to manage fallback cache for SIPRec service and routing fallback configuration for mediaservice functions.
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Call Recording
This API provides functionality to get events related to SIPRec sessions and fetch and delete recording files.
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Cloud SIP UA
Cloud SIP UA (User Agent) API enables thin devices that do not fit a full SIP-stack implementation to connect with SIP-based communication systems through REST APIs and real-time callbacks that mirror SIP signaling.
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Hybrid Services
REST API to manipulate site configuration of the hybrid system. List, drain, commission and decommission hosts.
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Mediaservice
The mediaservice API provides functionality to build the advanced interactive call flows where REST callbacks are triggered upon new incoming calls or changes in call state during ongoing calls.
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Provisioning
The provisioning API provides functionality to provision features provided by the platform, such as SIP devices and trunks. It also offers access to log data, usage statistics, documentation and access to API tokens.
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SIP Device Monitoring
REST and SNS callback events to monitor SIP devices registration and dialog state.
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SIP Message & SCAIP
REST and SNS/SQS API to send and receive SIP MESSAGE requests, for example for SCAIP alarm service integration.