Hybrid Enabler Service
How It Works
The iotcomms.io Hybrid Enabler Service brings cloud efficiency to private deployments by enabling iotcomms.io services to run securely in your data center with the same benefits as using a SaaS cloud service.
Customers prepare the necessary networking, security, and compute infrastructure to host the iotcomms.io services for local execution, by installing the Hybrid Enabler Agent software on designated hosts. This software establishes a connection to the Hybrid Enabler Service, which handles application deployment, updates, and monitoring.
Local APIs and interfaces are provided to access and integrate with the locally deployed services. A deployment may also span multiple sites for geographic redundancy, ensuring high availability and resilience across regions.
This architecture ensures operational resilience, keeping sensitive data within the private data center while leveraging the Hybrid Enabler Service for optimal performance and scalability.
How it works in detailWhy Hybrid Enabler Service?
iotcomms.io's Hybrid Enabler Service combines the privacy of on-premise data storage with the operational efficiency of cloud management. Say goodbye to the challenges of legacy on-premise deployments -- iotcomms.io handles updates, security, and performance monitoring, letting you focus on your core business.
With services like SIP Core Service, Recording Service, SIP Mediaserver Service, and Alarmbridge Service, running in your data center, the Hybrid Enabler Service ensures sensitive data stays local while offering seamless integration with your applications through local APIs. Proactive monitoring and automated maintenance eliminate the complexity of managing on-premise systems, reducing operational overhead.
Built for compliance, scalability, and resiliency, the Hybrid Enabler Service is the perfect solution for businesses needing private data control without sacrificing cloud-like convenience.
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Get started hereFeatures & Benefits
Local Deployment of Key Services
Run critical services like SIP Core Service, Recording Service, SIP Mediaserver Service, and Alarmbridge Service directly in your data center, ensuring sensitive data stays private and compliant with regulations.
Proactive Monitoring and Maintenance
iotcomms.io handles continuous monitoring, updates, and troubleshooting, ensuring optimal performance and reducing operational burdens on your internal teams.
Resilience and Privacy by Design
Services remain operational even if the connection to the Hybrid Enabler Service is interrupted. Deployments can span multiple sites for geographic redundancy, ensuring high availability and service continuity even in the event of localized disruptions. Sensitive data never leaves the premises, ensuring compliance and security.
Local APIs for Smooth Integration
Access powerful APIs for call recording, IVR, alarm handling, and more, enabling smooth integration with existing workflows and applications.
Cost-Efficient Operations
Eliminate the need for specialized telecom hardware and reduce management overhead, leveraging hybrid efficiency to maximize resource utilization.
Compliance-Ready Architecture
Built to meet stringent privacy standards like GDPR and HIPAA, ensuring data sovereignty while supporting scalable and secure deployments.
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What's your use case?
The Hybrid Enabler Service is designed to address diverse operational needs across industries by combining local data privacy with cloud-like efficiency. Here are real-world scenarios where the Hybrid Enabler Service can deliver significant value:
Compliance in Financial Institutions
Financial organizations must store sensitive customer data, such as call recordings and transaction logs, on-premises to meet strict regulatory standards, including GDPR and PCI.How the Hybrid Enabler Service is used
The service ensures sensitive data, including recorded calls and application logs, remains securely on-site. Local APIs enable seamless integration with compliance tools, while cloud APIs support provisioning and monitoring without exposing private data.
Healthcare Data Privacy
Healthcare providers running telemedicine platforms require local storage for patient records and call data to comply with GDPR and HIPAA, safeguarding patient privacy.How the Hybrid Enabler Service is used
Patient data, such as recorded consultations and text-to-speech phrase files, is stored on-premises while iotcomms.io manages service updates and monitoring. The local DNS ensures secure discovery of APIs, and local S3 storage integrates seamlessly with existing workflows.
Emergency Alarm Handling in Alarm Receiving Centers
Alarm receiving centers require local management of sensitive data, such as personal information in logs, while ensuring real-time response to emergencies.How the Hybrid Enabler Service is used
In this use case the iotcomms.io's Alarmbridge Service operates locally, processing alarm events and storing logs with personal data on-premises. The Hybrid Enabler Service's resilient design ensures continuous operation even if cloud connectivity is lost.
Resiliency for Critical Infrastructure
Organizations managing critical infrastructure, such as utilities or public services, need highly available local services to maintain operations during network outages.How the Hybrid Enabler Service is used
The Hybrid Enabler ensures that services remain operational on-premises with robust failover mechanisms. Anonymized metadata is sent to the cloud for monitoring, while sensitive data stays within the customer's data center.