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The SIP Core Service by iotcomms.io provides a suite of features to streamline SIP-based voice and video communication, with flexible deployment as a SaaS or hybrid cloud model. Key functions include a SIP Registrar to maintain device registration, a SIP Proxy for efficient call routing, NAT traversal to handle connections across network boundaries, and trunk connectivity to link SIP devices with external networks like PSTN.

Enhanced compatibility and security are ensured with transcoding, a Session Border Controller (SBC) for encryption and threat protection, and DNS publication to resolve SIP domains per RFC standards. Together, these capabilities enable secure, scalable, and globally accessible SIP communications while meeting high privacy and operational efficiency standards.

iotcomms.io's SIP Core Service is a proven, SaaS-based service that frees your team from the demands of managing complex SIP infrastructure. Scalable to any need, it provides a secure, multi-tenant environment maintained by our SIP experts. With full support for cloud-native, SIP-based communication for real-time applications, our service accelerates your time to market while reducing costs.

Ready to explore how the SIP Core Service can support your specific use case?

• SIP Proxy and Registrar Functions

  Manages SIP device registrations and dynamically updates the SIP Location service to support large-scale deployments. It also provides SIP proxy capabilities, efficiently routing SIP requests to establish and manage SIP sessions across networks.

• SBC Function and Security

  Provides a Session Border Controller (SBC) for secure network access, protocol translation, and protection from external threats like DoS attacks, maintaining safe and stable communications.

• Built for Reliability and Scale

  Engineered to deliver high availability, the SIP Core Service scales seamlessly to meet the demands of large-scale deployments, ensuring continuous operation as your business grows.

• Broad SIP Trunk Interoperability

  Offers extensive interoperability with diverse SIP trunk providers, facilitating smooth integration with external networks, including PSTN and PBX systems, to support varied communication needs.

• APIs and Web Interface for Easy Provisioning

  Simplifies setup and management with user-friendly APIs and a web interface, allowing quick provisioning of SIP devices and services, ideal for streamlined configuration and scalability.

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The SIP Core Service provides the backbone for building reliable and scalable communication solutions, whether you're managing internal communications, connecting to external networks, or ensuring secure and seamless communication across devices. Here's how the service can be applied to real-world scenarios:

• Emergency Elevator Communication

  In smart buildings, elevators need to connect to an emergency response center for real-time audio (and sometimes video) communication during incidents. This includes automated self-tests to ensure continuous connectivity and compliance with EN 81-28:2018 standards.

• How the SIP Core Service is used

  The SIP Core Service provides SIP-based audio and video signaling, allowing elevators to initiate emergency calls and perform automated self-checks. It also supports communication with alarm centers over secure connections and can handle call routing, enabling fast and reliable connections between elevators and emergency operators.

• Telehealth & Patient Monitoring

  Healthcare providers implementing telehealth solutions require reliable SIP connections to support video and voice sessions between patients and medical staff, especially for remote monitoring in sensitive cases.

• How the SIP Core Service is use

  The SIP Core Service enables secure, compliant connections for audio and video interactions between SIP and WebRTC clients. It supports encryption (e.g., SRTP for media and TLS for signaling) to maintain patient confidentiality and integrates easily with telehealth platforms, providing an option for direct communication between SIP-based devices and WebRTC clients.

• IoT Device Integration in Smart Building

  IoT devices in smart buildings, such as intercoms, alarms, and access control systems, need centralized SIP-based communication to streamline device management and enable integration with various endpoints.

• How the SIP Core Service is use

  The SIP Core Service provides robust SIP registration and signaling for IoT devices, enabling seamless communication with intercoms and other SIP-enabled devices across networks. It supports high availability, NAT traversal, and security, making it ideal for integrating IoT devices in a multi-tenant environment.

• Contact Centers for Enhanced Customer Suppor

  Contact centers rely on SIP-based systems to connect customer service representatives with clients across multiple channels, requiring flexible, reliable, and scalable SIP services.

• How the SIP Core Service is use

  The SIP Core Service enables seamless SIP registration and call handling, supporting large volumes of concurrent calls. It provides APIs for device management and integrates with VoIP systems, ensuring connectivity even in high-load environments, and offers support for call recording and quality monitoring.

• Security and Surveillance Systems

  Security centers need real-time video and audio communication with surveillance devices deployed across a building or site, often integrating video from cameras to a central monitoring station.

• How the SIP Core Service is use

  The SIP Core Service supports video intercom systems through SIP and WebRTC, enabling audio-visual communication with security staff. With features like secure registration, encryption, and compatibility with various endpoints, it ensures that security systems are highly available and responsive to incidents.

• SIP Trunking interconnectivity for Enterprise

  Enterprises using VoIP systems for internal and external communication need SIP trunking for reliable connectivity with external PSTN networks.

• How the SIP Core Service is use

  The SIP Core Service's SIP trunking capabilities allow enterprises to manage inbound and outbound calls to be connected with PSTN via a trunk-interconnect provider, offering PSTN carrier services. The SIP Core Service's hosted SBC function provides secure connections, while a function such as NAT traversal ensures smooth communication across different network types.

• Securing Enterprise Communication Network

  An enterprise deploying SIP-based VoIP communication needs to secure its internal communication network from external threats like Denial of Service (DoS) attacks, unauthorized access, and eavesdropping.

• How the SIP Core Service is use

  The SIP Core Service's hosted SBC function acts as a gatekeeper between the enterprise network and external networks, filtering out unwanted traffic, validating connections, and enforcing authentication. It supports encrypted SIP signaling (e.g., SIP over TLS) and SRTP for secure media transmission, helping prevent data leaks and unauthorized access. Additionally, the SBC masks the internal IP addresses of devices within the network, reducing the risk of direct attacks on internal devices.

• Enabling Secure Remote Access for Remote Workers

  An organization with a remote workforce needs a secure way to connect their devices to the internal SIP network to ensure their employees can safely access corporate VoIP services from outside the office.

• How the SIP Core Service is use

  The SIP Core Service's hosted SBC function enables secure remote access by allowing SIP/WebSocket connections from remote SIP clients. It authenticates and encrypts these connections, protecting both signaling and media paths. The SBC also manages NAT traversal, allowing remote devices to seamlessly connect to the internal network even when behind firewalls, while ensuring the integrity and security of the enterprise communication infrastructure.

• Resilience Against Network Failures and Attack Mitigation

  A company with multiple office locations needs a reliable SIP communication system resilient to network outages and capable of handling high traffic loads without affecting service quality.

• How the SIP Core Service is use

  The SIP Core Service's SBC function balances the SIP traffic load across multiple servers and manages call routing to avoid congestion. It can detect and mitigate attacks such as flooding or malformed SIP packets, which could otherwise degrade service quality. The SBC also provides monitoring and reporting tools to alert administrators to potential issues, allowing proactive management of the communication environment.