SIP Core Service - Pricing

The cloud service model is all about flexibility and efficiency. Instead of managing your own hardware, everything is hosted in the cloud, which means no large upfront investments or maintenance worries. As your business grows, the service scales with you---adding new devices or handling higher communication volumes becomes seamless.

One of the most significant advantages is the pay-as-you-use pricing model. You only pay for the resources and services you actively use. This makes costs more predictable and allows you to align your expenses directly with your usage, ensuring there are no surprises at the end of the month.

The cost structure of the SIP Core Service is designed to reflect actual usage, making it both flexible and easy to understand. The SIP Core Service's functions are charged as follows.

Devices are charged based on the total number of provisioned devices per month. A provisioned device is for example any SIP-enabled hardware (like IP phones, softphones, SIP clients or other IoT devices connecting with SIP) that is authenticated via the SIP Proxy and SIP Registrar to access the service. The system keeps track of how many devices at peak are provisoned each month, and this total is multiplied by the monthly rate per device.

• How it\'s calculated

  If you have 50 devices provisioned at peak in the month, and the rate is $X per device, your charge for provisioned devices would be 50 x $X for that month.

SIP trunks connect your service to external systems like the PSTN (Public Switched Telephone Network) or other VoIP systems. You are charged based on the total number of SIP trunks provisioned per month. A trunk represents each unique connection to an external system, so the more systems you are connected to, the more trunks you need. For the purpose of clarity, SIP trunks are to be purchased by user from a supplier, we provide

• How it\'s calculated

  If you have 10 SIP trunks active in a month and the rate is $Y per trunk, the cost for SIP trunks would be 10 x $Y for that month.

VoIP minutes are billed according to the total number of voice call minutes placed and received per month by a provisoned SIP User Agent. The total duration of these calls is tracked and billed monthly.

If a call is placed between two SIP User Agents within the services it is counted as two calls, one originating and one terminating.

• How it\'s calculated

  If your users make and receive 1,000 minutes of voice calls in a month and the rate is $Z per minute, the cost for VoIP minutes would be 1,000 x $Z.

Video minutes work similarly to VoIP minutes. You are charged based on the total number of video call minutes used per month by SIP-connected devices. Whether for internal video conferencing or customer support, the system tracks video call durations and calculates the monthly cost based on total usage.

• How it\'s calculated

  If your users log 500 minutes of video calls in a month and the rate is $A per minute, your video minute cost would be 500 x $A for that month.

Transcoding is required when calls routed via connected SIP Trunk needs to be converted between different codecs to ensure compatibility between different systems. You are charged based on the total number of transcoded call minutes per month.

• How it's calculated

  If you use transcoding for 200 minutes of calls in a month and the rate is $B per minute, the cost for transcoding would be 200 x $B.