Build interactive real-time communications services
When developing more sophisticated communications services there is a need to automate interaction with for example the caller. In the past, dedicated media server hardware and software that requires installation and operations, was deployed for this purpose.
This we replace with serverless real-time media server functions that provide media and call control capabilities. As a result, you can build interactive voice services for contact center or unified communication solutions without having to care about infrastructure.
Real-time Media Functions
The media server function provides capabilities to play prompts and record prompts during a call and listen for DTMF tones to build interactive applications.
It integrates with Amazon Polly or Google text to speech for automated prompt generation.
The application logic interact with the media server function exchange of events and commands using an intuitive REST interface.
Built-in Call Control
Traditional media servers are often limited in functionality and requires a separate service for call control. Our serverless media server has built-in call control functions to allow call handling functionality to manage one or multiple call legs. This makes it easy to develop advanced contact center or unified communications applications.
When a participant joins or leaves a session, the application is notified with an event and the individual call legs can be controlled using our APIs.
Serverless Media Server
With our serverless real-time media functions you can utilize media server functionality without the need of any local hardware, software or servers. We take care of it all from our cloud platform.
USE CASE EXAMPLES
Endless opportunities
With our serverless approach any application developer can add media server functions to new and innovative communications solutions. The opportunities are endless!

Use case examples for the real-time media server as a function
MEDIA SERVER AS A FUNCTION FEATURES
video prompts
waiting sound or video
tones or speech-to-text
Text to speech via integrations with Amazon Polly and Google TTS
video prompts
transcode to common audio formats
calls to recipients
Handle multiple call legs
media server
Experience the cloud communications platform for business-critical & secure communications
Talk to an expert about getting started with our Real-time Media Server as a Function. Contact us today!