Digital Telecare made easy
A modern Telecare solution that is built around digital interfaces instead of analogue signals increases flexibility, reliability and functionality. Furthermore it offers the opportunity to connect several sensors to the Telecare unit. For instance, night surveillance, bed sensors, door sensors and cameras can easily be added to a digital Telecare solution.
SCAIP as a function connects Telecare units with alarm centers and is the optimal choice if you want to move from an analogue to a digital Telecare solution without having to worry about telecom complexity.
SCAIP AS A FUNCTION FEATURES
Provide heartbeat functions between the device and alarm center
Integrate communication from Telecare devices to any alarm center with open APIs
Make phone calls between the Telecare device and alarm center via VoIP/SIP
Make phone calls between the Telecare device and alarm center via GSM
Enable alarm centers to receive calls via WebRTC interface
Secure and encrypted communications
Protocol Support – SCAIP/CENELEC TS 50134, SIP/TLS, SIP/TCP, SIP/UDP, RTP, SRTP, PSTN, GSM, WebRTC
API Support – Received SCAIP Message event, Send SCAIP message, Incoming call event, Place call, REST
Night surveillance, bed sensors, door sensors and cameras can be added to the Telecare solution
SUPPORTED TELECARE DEVICES
SCAIP as a function from iotcomms.io
The SCAIP standard enables connection and communication between Telecare units and alarm centers via IP networks. The protocol not only allows signaling of alarms, it also enables voice and video calls between the alarm center and the Telecare unit. In general, telecommunications adds a lot of complexity and requires specialized skillsets. With SCAIP as a function we have made it easy to integrate Telecare units and alarm platforms via the SCAIP interface.
Alarm, voice and video
SCAIP as a function handles alarm triggers from the Telecare unit and has built-in features to establish voice and video communications between the alarm center and the Telecare user. Calls can be made to and from the alarm center or the Telecare device.
Serverless SCAIP functionality
The iotcomms.io platform is built in a modern way utilizing the power of public cloud infrastructure. With our serverless SCAIP function you can create a modern Telecare solution without the need of any local software, hardware or servers. We take care of it all from our cloud platform.
Provides heartbeats and
communications building
blocks as a service
Cloud-based solution that
automatically scales
to meet your capacity needs
Enables easy transition from an
analogue to a digital
Telecare solution
MODERNIZE YOUR TELECARE SOLUTION IN THREE EASY STEPS
1.
Integrate your solution with our function using our open APIs. The function provides SCAIP and SIP interfaces to integrate between the alarm center and the Telecare units.
2.
Establish calls via VoIP/SIP or via the built-in GSM and PSTN integration. Use the WebRTC interface to establish video calls with between alarm agents and Telecare users.
3.
We support a variety of Telecare devices as listed above. If you want to include devices from other vendors we can easily add them to your solution.
Make your Alarm Receiving Center SCAIP compliant
With SCAIP as a function we can help you to move from an analogue to digital Telecare solution in a serverless fashion and make your Alarm Receiving Center compliant with SCAIP/CENELEC TS 50134-9.
When an alarm is triggered or a call is made, notifications are sent to the alarm platform through event APIs. After that, the alarm platform can generate SCAIP messages in return or establish calls back to the Telecare units.
SCAIP as a Function for Contact Centers
SCAIP as a function can also be utilized for Contact Centers who want to build in support for SCAIP alarm handling. Save development time and cost by integrating our ready-to-use SCAIP function.
The fact that there was a ready-made service for our specific needs was an important factor when we chose iotcomms.io as provider of SCAIP messaging. With your service, we can move forward much faster than if we were to develop all the functions ourselves.
