iotcomms.io launches a hybrid cloud-edge deployment option for its cloud-native communications platform, and announces that Telia’s Contact Center platform, Telia ACE, is their first customer to use it. Telia, which has been using the iotcomms.io platform since 2019 for Interactive Voice Response (IVR) and call recording services, can now offer a sovereign cloud model for customers that require handling of personal data in Telia’s own data center.
iotcomms.io’s hybrid cloud-edge option adds deployment flexibility to solution providers needing the option to handle customer and personal data in own data centers, avoiding the need to process data in the public cloud. With the new deployment option solution providers can build services such as IVR, cloud PBX, and call recording in the cloud while deploying the services in their local datacenter. This option brings many of the benefits typically associated with cloud deployments thanks to iotcomms.io’s seamless cloud-edge application delivery.
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iotcomms.io, founded 2018 in Stockholm, offers a cloud-native communications platform for real-time voice, video and alarm communication services. The platform is designed for critical applications and services and attracts companies within sectors such as Security & Alarm Industries, IoT and Unified Communication. iotcomms.io’s APIs coupled with the company’s deep competence and experience in designing critical communication services, enable Solution Providers to build reliable and secure solutions that scale effortlessly – both in size and globally.
Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.
Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.
Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.
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