Explore the technical features of our alarm services. Click on each feature to read more.
Receive incoming alarm events that are transmitted in multiple analogue or digital protocols which are mapped to a unified event format and sent as a REST callback to your service. This allow a single point of integration to be used for multiple protocols.
Integrate with legacy alarm event protocol endpoints by calling a single REST API with a unified event format which is then mapped to the protocol specific for the device.
The integrated heartbeat service can handle alarms and heartbeats by passing the events through to a receiving platform.
To reduce the amount of API callbacks between the platforms, the heartbeat-service may be used. This will terminate incoming heartbeat events and only trigger an alarm event REST callback in case an expected heartbeat request is not received per the configured thresholds.
An alarm event may require a voice call to be established with the device that triggered the alarm event. Alarmbridge allows high level API functions to establish a voice call between the device and an ordinary phone system or by using the WebRTC gateway capabilities with a web browser application.
Alarmbridge natively integrates with the rest of voice and video capabilities provided by the iotcomms.io platform, such as SIP trunks to receive and place voice calls, and Mediaservice capabilities for advanced interactive voice services. An alarm event may also be used to trigger a video session.
IP BASED PROTOCOLS
SCAIP SS 91100:2014
CENELEC TS 50134-9
This is a European standard for social care alarms which is derived from the SCAIP protocol which also use SIP as foundation. It is backward compatible with existing SCAIP implementations.
BS 8521:2020 | NOW-IP
This is a British standard for social care alarms. It fulfils requirements for grouped livings. Similar to SCAIP and CENELEC TS 50134-9, the protocol transmits alarm events using the SIP MESSAGE method and is able to set up voice communication using SIP VoIP.
CPC | Antenna
This is a protocol used for a variety of alarm applications, for example elevator alarms and social care alarms. To transmit an alarm event the device dials a phone number and when it is connected it sends a string of DTMF tones to transmit the alarm event. The receiver can then signal back to the device to establish a voice connection and re-use the call for that purpose.
SIA DC-05 | Contact ID
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