Modernize your recording service and simplify it by a shift to the cloud
In many businesses recording of voice calls is crucial. For example contact centres, governments and financial institutions might have it as a mandatory requirement. It can be used for educational or efficiency purposes, to comply with regulatory requirements or simply to keep track of what happens during a call. Recording solutions has traditionally been tied to on-premise deployment and based on purpose-built hardware making them expensive and time-consuming to upgrade. This we replace with serverless call recording in the public cloud.
COMPLIANT WITH KNOWN VOICE PLATFORMS
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Direct your voice platform or Session Border Control (SBC) towards our recording service, and integrate with our APIs to control which calls to record and where to store the files. The recordings are transcoded into MP3 audio file format – multiple codecs are supported.
Migrate from monolithic recording platforms to the cloud & modern software architecture
SIPRec (Session Recording Protocol) is an open protocol for call recordings and industry standard today. It is supported by a large number of voice platforms and SBC vendors.
iotcomms.io SIPRec Call Recording is a fully managed service based on SIPRec, that allows you to record SIP based sessions (calls) to MP3 format. You may decide which calls to record and where to store the recorded files. Simple as that!
Easily connect your voice platform to iotcomms.io
Connect your voice platform or Session Border Control (SBC) to iotcomms.io via SIPRec. Once the call is recorded, a file is produced and placed at an appointed storage location. Multi stream recordings may be mapped to different audio channels for different participants.
By using SIPRec as a protocol to interface the communication platforms, the recording service can be deployed in the public cloud and you can record calls without the need of any local hardware, software or servers.
Improve business continuity with hybrid cloud deployments
For certain organizations, cloud-based solutions may be inappropriate because of low-latency constraints, concerns about security and control etc.
A hybrid deployment, where distributed computing environment based upon micro data centers in customer environment complemented with centralized cloud environment, can be a good option. This will allow the best of both worlds with a public cloud based service, and a local deployment in customer data centers.
Contact us to discuss hybrid cloud deployment options.
TOP REASONS TO CHOOSE IOTCOMMS.IO SIPREC CALL RECORDING
Enables recording of calls from SIPRec compliant voice platforms.
Decide which calls to record and where to store the recorded files.
Improve business continuity with hybrid cloud deployments.
Fast to Market
No need to install any hardware on site through modern cloud solution & serverless architecture.
Easily connect your voice platform or Session Border Control (SBC) to iotcomms.io.
Focus on core business and save time & operations cost by using our serverless functionality.
Scale fast to new markets with an infrastructure built for high-volume and low-latency.
Migrate from monolithic call recording platforms to modern software architecture.
Get access to functions built upon 20+ years of experience in SIP, VoIP and critical communication.
GDPR compliant – data processing within EU or other regions
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