Voice & Video Services
Enable voice & video calling from SIP enabled elevators
Connect your elevator clients (SIP devices) to iotcomms.io and allow external calling to Alarm Receiving Centers (ARC), contact centers or service personnel for alarms. An internal echo service for elevator self-testing is provided to ensure elevator connectivity.
We have packaged the complexity associated with getting your SIP-enabled elevator clients up and running and ready to bring value to your connected elevator service!
Are your elevators not SIP enabled? We can help you bridge analog and digital protocols. Read more →
External calling & echo service for self-testing
Once the SIP enabled elevator client (e.g. emergency phone in an elevator) is registered and pre-configured to dial a specific PSTN number, our SIP server functionality will handle the incoming call and route it towards the PSTN on the customer specific SIP trunk.
Once the call reaches the PSTN, any number may be reached, and the call connected. If required, our SIP server functionality will transcode the media to support the PSTN audio codecs.
The echo service is a critical assurance that your elevator is working as requested. This is a great value both for you offering the service and to those using your elevators!
Here is how the echo service works; the elevator client initiates continuous test calls to a destination that will invoke an internal media service function to record the DTMF tone sequence played by the elevator client. The recorded sequence is then played back telling that the elevator is connected and working as it should.
For elevators lacking SIP support
Are your elevators not SIP enabled? We can help you bridge analogue and digital protocols! Check out our Alarmbridge to learn more.
Read our getting started docs and explore our APIs’ path and methods in our Developer Area.
Talk to us today on how we can help to get you started with elevator communication!
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