Tag: call recording

iotcomms.io launching hybrid cloud-edge deployment and announcing Telia ACE as its first customer

iotcomms.io adds hybrid cloud-edge deployment option – Telia ACE Contact Center first to use it for its IVR and Call Recording services

24 May, 2023

iotcomms.io launches a hybrid cloud-edge deployment option for its cloud-native communications platform, and announces that Telia’s Contact Center platform, Telia ACE, is their first customer to use it. Telia, which has been using the iotcomms.io platform since 2019 for Interactive Voice Response (IVR) and call recording services, can now offer

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Transform your legacy infrastructure for IVR, call recording and PBXs

Want to transform your legacy infrastructure for IVR, call recording, PBXs and more?

5 April, 2022

Legacy infrastructure has challengesTraditionally, multimedia communications solutions or applications such as Interactive Voice Response (IVR), call recording, cloud hosted PBXs, voice attendants and voice mails are built around physical or virtual media servers and call routing servers.While this infrastructure has served you well, a modern cloud-native communications platform would significantly

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iotcomms.io brings call recording functionality to Telia ACE

iotcomms.io to provide cloud call recording services for Telia ACE Contact Center

16 June, 2020

iotcomms.io, provider of a platform for mission-critical communication services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based recording services.Cloud technology has revolutionized every aspect of modern business and contact centers are no exception. Telia Company’s cloud contact center Telia

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