For many years IP media servers have been used in telecommunication solutions to process audio and video services. This applies for enterprise as well as network operator applications. Typically, IP media servers have been used to playback prompts, detect DTMF, transcode, build voice mails or interactive voice responses (IVR). In
Scalability challenges in traditional infrastructureTraditionally, multimedia interaction services such as unified communications (UC), Interactive Voice Response (IVR), call recording, cloud-PBX etc are often based on legacy media servers and software. Scaling services built on such inflexible and rigid systems is a challenging undertaking.It is difficult to scale in a unified
Legacy infrastructure has challengesTraditionally, multimedia communications solutions or applications such as Interactive Voice Response (IVR), call recording, cloud hosted PBXs, voice attendants and voice mails are built around physical or virtual media servers and call routing servers.While this infrastructure has served you well, a modern cloud-native communications platform would significantly
Telness, a Swedish telecom startup, becomes 100% cloud-based through collaboration with iotcomms.io and prepares for global expansion
iotcomms.io, a serverless platform for real-time communications services, and Telness, the first digital mobile operator for enterprises and entrepreneurs, announces today that they have entered into an agreement for iotcomms.io to provide cloud native communications services, making Telness Unified Communication platform 100% cloud native.The pandemic has shown the importance of
iotcomms.io, provider of a platform for mission-critical communications services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based media services to modernize its Interactive Voice Response (IVR) solution.Telia ACE is the leading cloud contact center platform in the Nordics, included
Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.
Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.
Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.
Magnus Ladulåsgatan 13, 118 65 Stockholm, Sweden