Tag: cloud call recording

Transform your legacy infrastructure for IVR, call recording and PBXs

Want to transform your legacy infrastructure for IVR, call recording, PBXs and more?

Legacy infrastructure has challengesTraditionally, multimedia communications solutions or applications such as Interactive Voice Response (IVR), call recording, cloud hosted PBXs, voice attendants and voice mails are built around physical or virtual media servers and call routing servers.While this infrastructure has served you well, a modern cloud-native communications platform would significantly

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iotcomms.io brings call recording functionality to Telia ACE

iotcomms.io to provide cloud call recording services for Telia ACE Contact Center

iotcomms.io, provider of a platform for mission-critical communication services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based recording services.Cloud technology has revolutionized every aspect of modern business and contact centers are no exception. Telia Company’s cloud contact center Telia

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