This article was originally published in UC Today May 25, 2023 Communication platform provider iotcomms.io on how its smart Hybrid Cloud-Edge Deployment is the best of both worldsThe devil is so often in the data.Trust, compliance, security: for communication solution providers, steering a competitive course can be tricky. They covet
Tag: cloud media services
How iotcomms.io is enabling easy access to real-time media streams and call data for AI-based analytics use cases
This article was originally published in UC Today April 24, 2023 Accessing real-time media streams and key call information data presents numerous opportunities for analytics firms or contact centres to process and build valuable insights Analytics firms and call centre businesses have started to recognise that there is real potential
A cloud-PBX solution built on a cloud-native platform has benefits such as effortless scalability, instant elasticity, and granular flexibility. These are benefits associated with a microservice software design and serverless deployment in a public cloud. However, many cloud-PBXs are built with a monolithic PBX software or virtualized PBX software that
The role of the Media ServerFor many years IP media servers have been used in telecommunication solutions to process audio and video services. This applies for enterprise as well as network operator applications.Typically, IP media servers have been used to playback prompts, detect DTMF, transcode, build voice mails or interactive
Legacy infrastructure has challengesTraditionally, multimedia communications solutions or applications such as Interactive Voice Response (IVR), call recording, cloud hosted PBXs, voice attendants and voice mails are built around physical or virtual media servers and call routing servers.While this infrastructure has served you well, a modern cloud-native communications platform would significantly
We had a chat with Jonas Cedenwing, Co-founder of Telness who recently joined Telness Technologies as the CEO, to talk about their products and collaboration with iotcomms.io. Read the interview with Jonas to see what he has to say! Jonas Cedenwing, Co-founder & CEO at Telness TechnologiesJonas, can you tell
Telness, a Swedish telecom startup, becomes 100% cloud-based through collaboration with iotcomms.io and prepares for global expansion
iotcomms.io, a serverless platform for real-time communications services, and Telness, the first digital mobile operator for enterprises and entrepreneurs, announces today that they have entered into an agreement for iotcomms.io to provide cloud native communications services, making Telness Unified Communication platform 100% cloud native.The pandemic has shown the importance of
iotcomms.io, provider of a platform for mission-critical communications services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based media services to modernize its Interactive Voice Response (IVR) solution.Telia ACE is the leading cloud contact center platform in the Nordics, included
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