iotcomms.io launching hybrid cloud-edge deployment and announcing Telia ACE as its first customer

iotcomms.io adds hybrid cloud-edge deployment option – Telia ACE Contact Center first to use it for its IVR and Call Recording services

iotcomms.io launches a hybrid cloud-edge deployment option for its cloud-native communications platform, and announces that Telia’s Contact Center platform, Telia ACE, is their first customer to use it. Telia, which has been using the iotcomms.io platform since 2019 for Interactive Voice Response (IVR) and call recording services, can now offer

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Build IVR and cloud-PBX services with a scalable communications platform

Move to a scalable communications platform and build UC, IVR and cloud-PBX services the modern way!

Scalability challenges in traditional infrastructureTraditionally, multimedia interaction services such as unified communications (UC), Interactive Voice Response (IVR), call recording, cloud-PBX etc are often based on legacy media servers and software. Scaling services built on such inflexible and rigid systems is a challenging undertaking.It is difficult to scale in a unified

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