There are many benefits for solution providers choosing to disrupt the do-it-all-yourself model and move into a cloud-based model, buying parts of your solution as a service. But the service you buy must be flexible enough to integrate with your existing solution.This blog looks at the benefits of moving from
Scalability challenges in traditional infrastructureTraditionally, multimedia interaction services such as unified communications (UC), Interactive Voice Response (IVR), call recording, cloud-PBX etc are often based on legacy media servers and software. Scaling services built on such inflexible and rigid systems is a challenging undertaking.It is difficult to scale in a unified
Some use-cases for embedded cPaaS may require access to low-level media streams and some involve systems in unusual acoustic or tactile environments.
Support for devices, industry-specific protocols and application-specific triggers are important requirements on a systems-embedded Communications Platform. Why?
What kind of security-, compliance- and hosting requirements will clients with business-critical solutions have on a Communications Platform?
Adding real-time communication into business-critical integrated solutions and new smart devices is difficult with many of the cloud services on the market today. What kind of requirements will clients with safety- or business-critical applications have on a Communications Platform?
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