Tag: CPaaS

WebRTC reaches maturity

WebRTC reaches maturity

For over 15 years, industry analyst and futurist Dean Bubley has tracked the evolution of voice and video communications. 10 years ago, he started running public master-classes on “The Future of Voice” together with his colleague Martin Geddes. That same year a new standard designed to embed realtime voice and

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iotcomms.io to provide media services for Telia ACE IVR solution

iotcomms.io to provide media services for Telia ACE IVR solution

iotcomms.io, provider of a platform for mission-critical communications services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based media services to modernize its Interactive Voice Response (IVR) solution.Telia ACE is the leading cloud contact center platform in the Nordics, included

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iotcomms.io brings call recording functionality to Telia ACE

iotcomms.io to provide cloud call recording services for Telia ACE Contact Center

iotcomms.io, provider of a platform for mission-critical communication services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based recording services.Cloud technology has revolutionized every aspect of modern business and contact centers are no exception. Telia Company’s cloud contact center Telia

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Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.

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UPTIME

Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.

Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.

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