Tag: Hans Nahringbauer

iotcomms.io to provide media services for Telia ACE IVR solution

iotcomms.io to provide media services for Telia ACE IVR solution

iotcomms.io, provider of a platform for mission-critical communications services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based media services to modernize its Interactive Voice Response (IVR) solution.Telia ACE is the leading cloud contact center platform in the Nordics, included

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iotcomms.io brings call recording functionality to Telia ACE

iotcomms.io to provide cloud call recording services for Telia ACE Contact Center

iotcomms.io, provider of a platform for mission-critical communication services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based recording services.Cloud technology has revolutionized every aspect of modern business and contact centers are no exception. Telia Company’s cloud contact center Telia

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