Tag: interactive voice response

Transform your legacy infrastructure for IVR, call recording and PBXs

Want to transform your legacy infrastructure for IVR, call recording, PBXs and more?

Legacy infrastructure has challengesTraditionally, multimedia communications solutions or applications such as Interactive Voice Response (IVR), call recording, cloud hosted PBXs, voice attendants and voice mails are built around physical or virtual media servers and call routing servers.While this infrastructure has served you well, a modern cloud-native communications platform would significantly

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iotcomms.io to provide media services for Telia ACE IVR solution

iotcomms.io to provide media services for Telia ACE IVR solution

iotcomms.io, provider of a platform for mission-critical communications services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based media services to modernize its Interactive Voice Response (IVR) solution.Telia ACE is the leading cloud contact center platform in the Nordics, included

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