A cloud-PBX solution built on a cloud-native platform has benefits such as effortless scalability, instant elasticity, and granular flexibility. These are benefits associated with a microservice software design and serverless deployment in a public cloud. However, many cloud-PBXs are built with a monolithic PBX software or virtualized PBX software that
This article was originally published in UC Today August 23, 2022 iotcomms.io’s voice and media communications platform is providing a firm foundation for self-service PBX provider Telness Tech in the ultra-competitive telecoms market In the ultra-competitive telecoms sector, speed to market, agility and scalability are everything. Being able to provide
MEX, Mobile Extension, is a service needed in the PBX to provide mobile users with the same functionalities as fixed phone users have. While a true MEX service increases the customer experience of the mobile PBX significantly, it brings other key benefits too. But what exactly is MEX, how does
Legacy infrastructure has challengesTraditionally, multimedia communications solutions or applications such as Interactive Voice Response (IVR), call recording, cloud hosted PBXs, voice attendants and voice mails are built around physical or virtual media servers and call routing servers.While this infrastructure has served you well, a modern cloud-native communications platform would significantly
We had a chat with Jonas Cedenwing, Co-founder of Telness who recently joined Telness Technologies as the CEO, to talk about their products and collaboration with iotcomms.io. Read the interview with Jonas to see what he has to say! Jonas Cedenwing, Co-founder & CEO at Telness TechnologiesJonas, can you tell
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