This article was originally published in UC Today April 4, 2023 With the rich functionality of iotcomms.io’s APIs, Telia, the leading CCaaS provider in the Nordic and Baltic market, can offer high quality call recording and sophisticated IVR functionsWhen you’re the market leader, customers expect the very best from you.
iotcomms.io, provider of a platform for mission-critical communication services, announces today an agreement with Telia Company. iotcomms.io will power Telia’s Enterprise Contact Center platform Telia ACE with cloud-based recording services.Cloud technology has revolutionized every aspect of modern business and contact centers are no exception. Telia Company’s cloud contact center Telia
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