Introduction In this post I will share some observations and reflections made during the past years. Before I got my hands dirty with the details of the telecare alarm domain, I spent most of my time moving the telco world from analogue to IP, actively promoting and using the SIP
This post was originally published on 20 May 2020 and updated on 18 May 2021.Digitalization of the society has been ongoing for quite some time and customer experience, business transformation and speed are drivers of change. The covid-19 pandemics have really put the light on the need for digital services
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