The iotcomms.io SIP Core Service runs all the necessary SIP communication required for all our SIP-based services. The service is designed to simplify and enhance SIP-based voice and video communications, regardless of if you’re connecting within private networks or across public infrastructures.
Develop your contact centre applications with a cloud service that lets you efficiently manage large call volumes, build interactive automated call flows or dynamically route calls based on your customers’ needs. With the iotcomms.io SIP Mediaserver Service’s proven ability to handle high volumes of concurrent calls, it ensures contact centres can meet peak demand while maintaining high-quality interactions.
Record calls reliably and seamlessly with the iotcomms.io Recording Service. The service offers a scalable, secure and customizable way to handle call recording, flexible trimming and masking opportunities and final storage of the recording in an AWS S3 bucket. It is completely voice platform agnostic and enables recording from any SIPRec compliant SBC or PBX. Choose the iotcomms.io hybrid-cloud deployment model should your customer require local data processing.
Offer web-based voice and video communication in your contact centre solution. The iotcomms.io WebRTC Service integrates WebRTC-based voice and video with traditional SIP systems. It features protocol bridging for seamless connectivity between WebRTC and SIP devices, REST APIs for easy configuration, and robust encryption and authentication.
As seen above, the granularity of our cloud services is something our customers appreciate. Want to find out more about how our granular cloud services could possibly help you build exactly the solution you want? Contact us today!