Build modern elevator communication solutions
Secure & reliable cloud-based communication
The building blocks for all your elevator communication needs
Get your elevator communication quickly up and running with these simple steps
1. Connect and register
The SIP-enabled elevator panel is easily connected and registered with our SIP server functionality using native SIP or SIP over secure WebSocket (WebRTC).
Once registered, the elevator is ready to initiate or receive SIP sessions and can communicate with the alarm receiving platform.
2. Enable voice or video calling
Once the SIP-enabled elevator client – a cabin’s emergency phone or lift emergency phone – is registered and pre-configured, our SIP server functionality will handle the inbound and outbound voice communication between the device and the emergency center. Our WebRTC gateway will handle video calls from WebRTC clients.
For any outbound calling, the iotcomms.io platform will ensure a reliable and secure communication is established by connecting a SIP trunk to a PSTN provider. It will handle NAT-related issues and provide a reliable end-to-end communication.
3. Add call recording and more
Add advanced call handling capabilities to enable tailored elevator communication applications. Use our mediaservice API to add interactive voice response (IVR), call recording or play prompts.
The highly granular APIs provided by the iotcomms.io platform give you unmatched flexibility and the freedom needed to build exactly the solution you want.
All your communication needs are fulfilled from the same platform, no need for additional complexity whatsoever!
Ensure elevator connectivity
With iotcomms.io’s automated echo service for elevator self-testing, the connectivity for each elevator is ensured at any time, enabling your solution to comply with the EN 81-28:2018 standard.
Prevent elevators losing connectivity and ensure a 100% reliable alarm service.
How the echo service works
The elevator client initiates continuous test calls to a destination that will invoke an internal media service function. The function will record the DTMF tone sequence played by the elevator client. The recorded sequence is then played back telling that the elevator is connected and working as it should.
Bridge between analog and digital protocols with our unified API
Talk to us today
Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.
Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.
Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.
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