Custom build IVR flows for demanding use cases

- Build customized IVR at scale
- Highly granular API
- Numerous API endpoints
Build the IVR you want
Examples of functions to use when building your IVR flow
DTMF Tone Handling
Easily add DTMF tone handling in your IVR flow
Discover our APIMedia Playback & TTS
Easily add media playback and TTS functionality in your IVR flow
Discover our APICall Handling
Easily add call handling, voice mails and auto attendants in your IVR flow
Discover our APIRecording
Easily add recording functionality in your IVR flow
Discover our APIBuild What You Want
No pre-made and inflexible IVR flows limiting your ability to build your unique solution exactly the way you want.
Highly Granular API
Our API provides unmatched granularity and feature rich endpoints making it easy to build the most advanced IVR use cases.
Unlimited Scalability
Unlimited scalability & elasticity with our cloud-native communications platform and serverless backend.
Telecom Experts
With our deep expertise in SIP-based communications we’ll take care of the telecom complexities, so you don’t have to.
Advanced call handling made easy
So, don’t let advanced and demanding IVR use cases scare you off – we’ll remove the complexity and make it easy for you!
Build IVR flows for demanding use cases
Build the call response of your choice. With the unique ability to design an IVR flow exactly matching your needs, it specifically suits the advanced communication of demanding use cases.
IVR flows matching your needs
Rich set of functionalities
The rich set of functionalities through our API endpoints combined with the concept of sessions, connections, and participants in our platform result in an endless ability to tailor make the IVR flow of your choice.
Integration with application logic
Rich set of functionalities in numerous API endpoints
Our rich set of functionalities provided by our API endpoints offer you endless possibilities to build what you want. Combined with our concept of sessions, connections and participants the freedom to tailor your IVR solution for your customers is immense. No limitations, no pre-made flows hold you back.
The concept of sessions, connections and participants can be seen in this illustration →
The iotcomms.io APIs are so feature-rich, we could build everything we wanted – I don’t think we could have found that depth of capability elsewhere. We are addressing high-end customers with large [call] volumes and quite advanced demands. They expect the CCaaS to be feature-rich, and we can provide that.
Hans Nahringbauer, Product Manager and Strategy Officer, Telia ACE
Look into our developer
portal to discover the endless opportunities we offer!
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Learn how modern UC, Contact Centers, and analytics firms can stay ahead of competition by using our highly granular API functions and raw session data.
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Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.
Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.
Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.
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