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Let your alarm receiving platform receive alarms from different protocols

Our Alarmbridge Service takes care of the alarm communication between your alarm receiving (ARC) or monitoring platform and telecare devices. It solves the interworking challenges between different alarm protocols letting your platform receive alarms from any device.

Benefit from the flexibility of cloud-native services, and the ability to easily make adjustments mitigating challenges seen in the telecare environment as it transforms to digital communication.

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Let your alarm receiving platform receive alarms from any care device with the iotcomms.io communications platform

Alarm, voice, and video communication APIs​​​

Supporting analog & digital alarm protocols​​​

Easily add voice communication​

Robust alarm receiving capabilities​​​

Receive alarms flexibly and expand your market

iotcomms.io’s Alarmbridge Service supports numerous digital and analog alarm protocols enabling you to receive alarm events in many different ways. This opens up for receiving alarm communication from many different device types, and allows you to expand your addressable market.
Alarmbridge Service
Let your ARC/monitoring platform receive alarm events in numerous different ways with the iotcomms.io communications platform

Expand your addressable market by receiving alarm events in numerous different ways with iotcomms.io’s Alarmbridge Service.

Receive alarm events from devices using:

  • Analog alarm protocols

    BS8521:2009 or others

  • Digital alarm protocols

    SCAIP, SIA, NOW-IP

  • API Integration

    REST API

Make your alarm receiving platform SCAIP compliant

This is how it works

Receive SCAIP alarms to your SIA-based ARC platform

This is how it works

Cloud-based functions for ARC platforms

Solve your customers’ alarm or voice communication needs with cloud-based functions.

Reliable Alarm Communication

Ensure reliable and secure alarm communication between your alarm receiving center (ARC) or monitoring platform and telecare devices. The Alarmbridge Service makes sure protocol-related problems such as receiving DTMF-based analog alarm calls over an IP-based network are mitigated.

Analog and Digital Protocol Interworking

Enable interworking of analog and digital alarm communication. By supporting alarm protocols such as SCAIP, NOW-IP, BS8521:2009, SIA, and the continuous addition of new protocols, the Alarmbridge Service reduces the challenges with protocol fragmentation in the telecare market.

Voice Communication

Integrate voice calling into your offering and add voice communication as part of the alarm flow. Enable inbound and outbound calling – all required SIP infrastructure is taken care of by the SIP Core Service.

Interactive Voice Response (IVR)

Enable interactive voice response (IVR) flows in your platform by using iotcomms.io’s SIP Mediaserver Service. With functions such as prompts playing, DTMF tone handling and text-to-speech, the possibilities to create IVR flows exactly matching your customers’ needs are limitless.

Recording

Record the entire communication between telecare devices and your ARC platform for audit purposes with the Recording Service. In addition to the voice communication, in-audio and out of band events are recorded and stored. As services are migrated to IP it is not enough to only have the voice recording.

Reduce your time to market

Don’t be slow launching new capabilities or solving technical issues. Avoid the cost of, and need for, own development, operation and in-house telecom competence. iotcomms.io has built the services you need, ready to be integrated to your platform today.

  • Be quick to get to market with features that solve your customers’ needs or problems
  • Reduce total cost of ownership (TCO) by avoiding cost for own development and operations
  • Focus on what is your core business while iotcomms.io takes care of the communication backend
  • Easily scale your solution in functionality, size, and geography matching your business’ plans
Solve problems and add features quicker with modern cloud design
Want to discuss cloud-based alarm communication?
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Are you a Care Alarm Solution Provider?

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Are you a Device Platform Provider?

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What are you looking to solve?

Regardless of the use case – e.g. dispersed alarm, warden call system or assisted living – our services solve the alarm communication challenges often seen in today’s telecare market.
I want to ensure reliable and secure alarm communication to my ARC platform

Ensure reliable and secure alarm communication to your ARC

The reliability and security of alarm communication is key in any care alarm setting. Every alarm event must be securely delivered to your ARC or monitoring platform. This is exactly what the Alarmbridge Service is designed for, and it serves as the independent party between the care alarm devices and your ARC/monitoring platform.
How it works 🔍
Ensure reliable and secure end-to-end alarm communication ​with iotcomms.io

Let iotcomms.io’s Alarmbridge Service be the independent bridge between devices and your ARC/monitoring platform. Ensure reliable and secure alarm communication.

Functions used
  • Alarm Communication
Benefits
  • Ensures reliable and secure alarm communication
  • Enables modern cloud-based care alarm solutions
  • Bridges protocol fragmentation
  • Vendor agnostic
Resources
I want to bridge the protocol fragmentation in alarm communication

Bridge protocol fragmentation in alarm communication

Enable your ARC platform to seamlessly receive alarm communication from numerous types of care alarm devices even though they don’t use the same alarm protocol as your ARC platform do. The Alarmbridge Service’s broad support for analog and digital protocols bridges the interworking challenges in the fragmented telecare market. API integration can also be used to interface devices or your ARC platform.
How it works 🔍
Bridge protocol fragmentation in end-to-end alarm communication​​​ with iotcomms.io
Allow seamless alarm communication between, for example, SCAIP-based devices and a SIA-based ARC platform. See other examples to the right.
Functions used
  • Alarm Communication
  • Protocol Interworking
Example of combinations​
  • Analog-based devices ⮂ digital-based ARC platform
  • SCAIP devices ⮂ SIA-based ARC platform (see image)
  • API integration to devices ⮂ analog-based ARC platform
  • NOW-IP control unit ⮂ API integration to ARC platform
Resources
I want to replace the PSTN connectivity for analogue warden call systems

Replace PSTN connectivity for analog warden call systems

iotcomms.io’s Alarmbridge Connect Service ensures that analog-based alarm communication is reliably delivered between the warden call system’s control unit and the ARC platform over a protected Internet connection. The alarm communication is converted to a digital protocol (SCAIP or NOW-IP) and delivered to your ARC platform.
How it works 🔍
Replace PSTN connectivity for analog warden call systems​​ with iotcomms.io's Alarmbridge Connect
Ensure reliable alarm communication for group livings’ analog-based warden call systems with the Alarmbridge Connect Service. Group livings can keep their existing alarm infrastructure and replace the PSTN connection with the Internet connection.
Functions used
  • Alarm Communication
  • Protocol Interworking
Benefits
  • Reliable alarm communication between the control unit and ARC platform​​
  • Protects investments done in analog alarm infrastructure​​
  • Replaces PSTN connection with Internet connection​​
  • Plug and play implementation​​
Resources
I want to enable voice communication between ARC platform and VoIP device

Enable voice communication between ARC platform and VoIP device​

Let the alarm event trigger the establishment of a voice call from the ARC platform to the VoIP-enabled device, and a two-way voice communication is seamlessly integrated into the alarm flow. The necessary SIP infrastructure is provided by the SIP Core Service.
How it works 🔍
Enable voice communication between ARC platform and VoIP device​​ with iotcomms.io
Differentiate your solution and add voice communication as an integrated part of the alarm flow. It simplifies call handling for ARC agents and provides extra safety in emergency situations.
Functions used
  • Alarm Communication
  • Voice Communication
Benefits
  • Simplifies call handling for ARC agents​
  • Reducing dependency on separate phones​
  • Adds safety in emergency situations​
  • SIP infrastructure taken care of
Resources
Rated 5 out of 5

Our customers experience reduced cost, improved time to market and increased quality!

David Karlsson
David KarlssonCTO Skyresponse
iotcomms.io provides functionality that fits well for Skyresponse. It takes care of complex device communication and is providing a uniformed structure for Skyresponse to work with so that we can focus on our core technologies.
David Karlsson
David KarlssonCTO Skyresponse
iotcomms.io provides functionality that fits well for Skyresponse. It takes care of complex device communication and is providing a uniformed structure for Skyresponse to work with so that we can focus on our core technologies.

iotcomms.io's suite of real-time communication services

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