Build modern API-based Unified Communications & Contact Center Solutions
What can you build with our mediaservice API?
APIs tailored for developers
We package telecom complexity and protocol fragmentation in easy-to-use APIs for you to save time and cost, and offer superior performance. Explore getting started guides and APIs in our Developer Area.
Build the application you need
Applying contact center services have never been easier! Gone are the days of tedious implementation projects or complex hardware or software deployments. Now, all you need to do is to let us know how you want your incoming calls to be treated and where they should be routed, and we will carry out all signaling and media processing necessary.
From easy “answer and playback a voice prompt” to sophisticated and complex interactive call scenarios that imply voice or media processing – that’s up to you! You decide the media interaction best suited for your application case – we run the underlying communications platform for you.
Avoid the HW & SW hassle
Traditional media and application server HW and SW involve installation, implementation, operation and maintenance. This require specific competence, space and tend to be costly and time consuming to operate.
With our managed service from the cloud you can avoid the cost and hassle with a HW and SW based infrastructure. Build your modern services with our API and reduce time to market dramatically!
If your customers are requiring a hybrid deployment model our platform is well suited for that.
Media Resource Function (MRF) as a Service
Are you looking for a Media Resource Function (MRF), a Media Resource Function Processor (MRFP) or a Media Resource Function Controller (MRFC)? Traditionally these have been offered as hardware products or virtualized software for you to deploy in the cloud.
With the iotcomms.io mediaservice API, many of the functions included in an MRF, MRFP and MRFC are offered as a service. No hardware or software to bother about, we’ll take care of the complexities of call control and media processing for you.
Leave the signaling and media delivery to us with hassle free Media Resource Function as a Service.
Build the modern way!
Avoid the hardware dependency, vendor lock-ins, and the never-ending software upgrades typical in traditional purpose-built or COTS-based media or application server deployments.
Scalable & Reliable
With our serverless backend, instant scalability is secured from the start. The robust and reliable design enable the development of mission-critical interactive media applications.
We will run the communications platform for your media interaction applications. We take care of the complexity of the underlying SIP and WebRTC signaling and media flow.
Flexible Building Blocks
Advanced IVR call flow, basic call termination, cloud-PBX or call center functionality? It’s up to you! Invoke any functionality with the REST API.
Wide Range Of Audio Codecs
Wide range of audio codecs are supported – PCMA, PCMU, G.722, GSM and OPUS.
Pay For What You Use
Only pay for the traffic you use. Get instant overview of your service usage in our customer portal, for a deterministic cost overview.
What do you want to build?
Looking for something else?
Is your use case not covered here? Please tell us and we’ll be happy to find out how our services can add value to you!
Talk to us today
Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.
Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.
Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.
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