IVR & Media Services
Build modern IVR and Unified Communication solutions with our API
- Media Playback
- Call Recording
- IVR
- UC
- DTMF Detection & Prompts
- Cloud PBX
- Text-to-Speech
- Auto Attendant
- Voicemail
- Interactive Call Control
Media Playback & Handling
Recording
DTMF Handling
Text-to-Speech
Interactive Call Control
Call Events Notifications
What can you build with our Mediaservice API?
- IVR call flows
- Mobile PBX solution
- Cloud PBX solution
- Call Recording
- Unified Communication call flows
APIs tailored for developers
We package telecom complexity and protocol fragmentation in easy-to-use APIs for you to save time and cost, and offer superior performance. Explore getting started guides and APIs in our Developer Area.
Build the application you need
Applying contact center services have never been easier! Gone are the days of tedious implementation projects or complex hardware or software deployments. Now, all you need to do is to let us know how you want your incoming calls to be treated and where they should be routed, and we will carry out all signaling and media processing necessary.
From easy “answer and playback a voice prompt” to sophisticated and complex interactive call scenarios that imply voice or media processing – that’s up to you! You decide the media interaction best suited for your application case – we run the underlying communications platform for you
Avoid the HW & SW hassle
Traditional media and application server HW and SW involve installation, implementation, operation and maintenance. This require specific competence, space and tend to be costly and time consuming to operate.
With our managed service from the cloud you can avoid the cost and hassle with a HW and SW based infrastructure. Build your modern services with our API and reduce time to market dramatically!
If your customers are requiring a hybrid deployment model our platform is well suited for that.
- No more hardware dependency
- No more vendor lock-ins
- No more software upgrades or maintenance
- No more operational stress
Build IVR, UC & Contact Center
solutions the modern way!
Cloud Native
Avoid the hardware dependency, vendor lock-ins, and the never-ending software upgrades typical in traditional purpose-built or COTS-based media or application server deployments.
Simplified Operations
We will run the communications platform for your media interaction applications. We take care of the complexity of the underlying SIP and WebRTC signaling and media flow.
Pay only for what you use
With our serverless backend and microservice architecture you only pay for the traffic you use. Get instant overview of your service usage in our customer portal, for a deterministic cost overview.
Scalable & Reliable
With our serverless backend, instant scalability is secured right from the start. The robust and reliable design enable the development of mission-critical interactive media applications.
Flexible Building Blocks
Define the functions of your choice. Advanced IVR call flow, basic call termination, cloud-hosted PBX or call center functionality? It’s up to you! Invoke any functionality with the REST API.
Wide range of audio codecs
PCMA, PCMU, G.722, GSM and OPUS.
Our customers experience reduced cost, improved time to market and increased quality
Get Started
Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.
Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.
Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.
Magnus Ladulåsgatan 13, 118 65 Stockholm, Sweden