People worldwide are living longer than before and the elderly population is growing in size. A longer life brings opportunities for older people and their families, but also challenges. Continuing to live at home is one of the most important challenges older persons face as they age. A modern digital solution for elderly care that includes elderly home monitoring and remote communication play an important role keeping elderly safe in their own homes.


Provide a user-friendly solution that will keep elderly persons safe while continue living at home

As the world’s population is aging and the elderly population is growing in size, the need for digital services supporting elderly to live on their own is increasing. Already today there are tools available, but many are too complex to handle and not put in the context of communication with elderly people. Elderly people need to be included in the digital agenda and allowed to be living at home as long as they want.

Many solution providers struggle to put together solutions specifically targeted for elderly care as majority of existing products and services are either built for Enterprise collaboration, or built on monolithic software that will not provide a user-friendly solution to elderly.


The caretaker’s home can be equipped with cameras, sensors, speakers and telecare devices upon choice. Caregivers, alarm agents and relatives can monitor and communicate with the elderly person via the cameras and speakers in the person’s living.

Integrated voice & video with existing alarm or healthcare sensor platform

Solution providers in the telehealth and telecare market have already implemented numerous sensors, such as fall and bed sensors, that trigger alarm events.

Unfortunately, the only real-time communication event corresponding to the alarm is the ability to call a Telecare device and communicate with the elderly through that device.

Today there are many use cases including voice and video communication that can be implemented and complement an alarm or healthcare sensor platform to improve the situation for elderly persons.

Elderly home monitoring by video surveillance at day and night

Instead of waking up a patient in the middle of the night, a remote video stream can be connected from an IR capable camera based upon a time or alarm event. A motion detection or a fall sensor alarm can automatically set up a video stream from a video camera in the elderly person’s living, to an alarm center or a mobile device.

This will allow the caregiver to respond quickly to events and secure a context-based communication with the caretaker.

Remote voice communication from anywhere in the caretaker's living via intercom speakers

Intercom speakers can be included to ensure voice communication based on alarm events from sensors, or manually triggered alarms by the caretaker.

In many existing solutions there is one Telecare unit centrally placed in the elderly person’s home. The alarm center can call into the Telecare device and speak to the person through that device only.

A digital solution opens up for new possibilities. For example, a few full duplex speakerphones with bidirectional microphones and HD speakers can be placed in the elderly person’s home. Such a solution will secure excellent communication between the current alarm center and the elderly person from anywhere in the person’s living.

Communication with relatives and additional sound services for elderly persons with extra needs

The speakerphones can also let whitelisted persons, such as relatives, make phone calls into the elderly person’s living with great voice quality.

Additional sound services can further secure the living for persons who need extra care. Voice prompts can be played for the elderly based upon events such as “time for dinner” or during an emergency situation.

Our real-time communication platform enables SIP-cameras to make calls to designated areas

The SIP video call can utilize our WebRTC gateway and convert and direct the calls to a web-browser in an alarm center or on a care worker’s mobile phone

Voice calls can also be set up based on sensor events from an external platform or handled as an incoming external call from a relative

Our serverless media function gives the possibility to play pre-recorded voice prompts based upon time or sensor alarm events

All communication is built with strongest possible security in mind – each participant is authenticated and the communication is encrypted 

Our platform supports smooth integration with an existing alarm or healthcare sensor platform by exposure of functionality via common APIs


Elderly home monitoring and remote communication with

The proposed solutions for elderly home monitoring and remote communication can be built using the ready-made communication functions in the platform.

Our serverless platform is provided globally from the public cloud to keep you secure, agile and fully compliant. You don’t have to worry about hardware, software, licenses, bandwidth or monitoring.

We handle the telecom complexity of firewalls, NAT traversal and session setup to let you focus on innovation speed and faster time to market. Click on the button to explore our serverless communication functions. CPaaS is designed for the modern developer with a number of communication building blocks and low-level APIs
Communication building blocks in the platform (click to enlarge)

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Curious to know more about how you can  you can enrich your existing healthcare sensor or alarm platform with real-time voice and video communication and monitoring capabilities? We’d love to hear from you! Fill out the form and we’ll get back to you shortly.