Alarm Communications Services • iotcomms.io

Alarm Services

Build critical alarm communication services

Build cloud-based alarm communication for critical alarm services. Use the iotcomms.io Alarmbridge to send and receive alarm events between alarm device platforms and alarm receiving platforms.

Enable protocol interworking between a wide range of analog and digital alarm protocols, and enable alarms to trigger voice calling between the receiving platform and the devices.

Mix and match connection types and alarm functions

Build your alarm services easily with modular functions

Alarm Communication

Send and receive analog and digital alarm events using a common event format. Integrate alarm devices with alarm receiving centers.
Protocol Conversion

Convert between analog and digital alarm protocols - BS 8521, SCAIP, Now-IP, SIA - using our unified API. The broad number of protocols supported enables a wide range of combinations of devices and receiving platforms.
Heartbeat / Monitoring

A heartbeat message is sent from the device in order to monitor its state. If a heartbeat message is missing, an alarm event will be triggered. The message is sent from the device at a frequency set by the device provider.

Voice Integration

Allow an alarm to trigger a voice call to be established between the device and the receiving platform. Alternatively, the voice call can be set up with a web browser app using WebRTC. The voice call is integrated with the alarm event.
In-Call Command

Remotely manage alarm devices, providing functionalities such as raising or lowering the volume of the device, keeping the alarm session alive and switching to one-way or two-way communication.

APIs tailored for developers

We package telecom complexity and protocol fragmentation in easy-to-use APIs for you to save time and cost, and offer superior performance.

Bridging the protocol fragmentation

Building and integrating alarm flows are complex tasks. Lots of protocols to manage and support – analogue, IP-based and vendor specific. And, with the ongoing closing of the PSTN, 2G and 3G networks, the complexities are adding up.

These are exactly the problems that you can solve with our Alarmbridge offering and its unified API. It eases the integration of different protocols and brings a smooth transition to a modern and future proof communications infrastructure.

Enable interworking

Overcome protocol fragmentation to enable interworking:

Between analog & digital devices and receiving platforms
Between vendor specific technologies
With PSTN, 2G and 3G shut down

Build alarm communication
services the modern way!

Flexible Building Blocks

Build the alarm service matching your need. Easily integrate advanced interactive voice services with the alarm event to provide even richer alarm offering.

Bridge Protocol Fragmentation

Bridge between analog & digital protocols to enable modern communication services for legacy as well as modern devices and receiving platforms.

Escalate Alarms Into Voice Calls

Our modular functions allow easy integration of voice calls triggered by alarm events, providing extra safety for your alarm customers and end users.

Cost Efficient Operations

With our managed service delivery model you don’t need to worry about infrastructure, operational tasks or cost for operations personnel.

Limitless Scalability

Benefit from our serverless backend and scale instantaneously when traffic increases, new devices are added or when entering into new geographic territories.

Pay For What You Use

Only pay for the traffic you use. Get instant overview of your service usage in our customer portal, for a deterministic cost overview.

What's your Use Case?

Care Alarms

Enable any combination of devices and receiving platform technologies and protocols to be mixed and matched within alarm flows.

Elevator Alarms

Enable elevator clients to communicate with the local service contact or an alarm receiving center even though they are using different protocols.

Intercom Access Control

Build video-enabled intercom and access control. Easily connect the SIP-enabled front door device and route the call to the predestined receiver.

Looking for something else?

Is your use case not covered here? Please tell us and we’ll be happy to find out how our alarm services can add value to you!

 5/5

Our customers experience reduced cost, improved time to market and increased quality!

With iotcomms.io our care phones now use SCAIP to communicate digitally and we can effectively add more devices, for example different type of sensors, which also support the SCAIP protocol. With iotcomms.io we can move forward much faster than if we were to develop all the functions ourselves.

iotcomms.io provides functionality that fits well for Skyresponse. It takes care of complex device communication and is providing a uniformed structure for Skyresponse to work with so that we can focus on our core technologies.

iotcomms.io handles the watches’ SIP-based voice communication, transcoding of Navigil’s own codec and IVR-based alarm call routing, as well as providing 24/7 global support and limitless global scalability. We chose iotcomms.io because their technology is all cloud-based. We needed the capacity to roll-out into the US, Japan, Australia and Europe.

Get Started

Talk to us today or visit our Developer Area to learn more about our Alarmbridge API.

Developer Area

Talk to us today

Get in contact if you want to start building with our granular & feature rich communication APIs.

Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.

UPTIME

Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.

Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.

Magnus Ladulåsgatan 13, 118 65 Stockholm, Sweden

APIs tailored for Developers

Alarm Services

Build critical alarm communication services

Mix and match connection types and alarm functions