Establish reliable alarm communication and connect your devices to any Alarm Receiving Centre

Ensure that your devices’ alarm and voice communication is delivered to the alarm receiving centre (ARC) your customers want in the most reliable way. Easily integrate your device platform to our Alarmbridge Service via REST API and connect to the ARC using analog or digital protocols.

Let iotcomms.io take care of the alarm communication and benefit from our comprehensive suite of real-time services built by the experts in alarm protocols, codecs and SIP infrastructure.

Establish reliable alarm communication and connect your devices to any Alarm Receiving Centre

Establish critical alarm communication to ARC or monitoring platforms​​​​​

Bridge between analog and digital care alarm protocols​​​​

Integrate easily to iotcomms.io cloud services with REST API​​​​

The experts in real-time alarm and voice communication​​

Connect to the ARC you want

iotcomms.io’s Alarmbridge Service ensures that alarm events sent from your devices can be received by an alarm receiving or alarm monitoring platform using a protocol not supported by your devices.

The protocol conversion and alarm mapping capability bridge the interworking challenges and let your customers keep the ARC they want.

Connect your device platform to the ARC your customers want.

Choose how alarm events from your devices should be delivered to the ARC platform

  • Analog alarm protocols

    BS8521:2009 or others

  • Digital alarm protocols

    SCAIP, SIA, NOW-IP

Cloud-based functions for device platforms

Choose between the wide range of cloud-based functions to enable reliable alarm, voice or video communication between your devices and ARC/monitoring platforms.

Reliable Alarm Communication

Ensure reliable and secure alarm communication between your devices and the ARC platform with the Alarmbridge Service. Make sure protocol-related problems, for example delivering digital-based alarm calls to ARCs that can only receive analog protocols, are mitigated.

Analog and Digital Protocol Interworking

Enable analog and digital alarm communication interworking with the Alarmbridge Service. By supporting alarm protocols such as SCAIP, NOW-IP, BS8521:2009, SIA, and continuously adding new protocols, the protocol fragmentation challenges are avoided.

Voice Communication

Ensure voice-enabled devices are registered and connected, and get ready for inbound and outbound PSTN calling. The SIP Core Service provides the required backbone for building reliable and scalable real-time SIP-based communication.

Solve problems and add features quicker with modern cloud design

Make sure you can address your customers’ alarm or voice communication problems quickly. Both the problems of today and those coming. The iotcomms.io microservice-designed cloud services provide the most flexible backend available making it possible to adjust and adapt your solution as your customer needs change.

Solve problems and add features quicker with modern cloud design

What are you looking to solve?

Regardless of the use case – e.g. dispersed alarm, warden call system or assisted living – our services solve alarm communication challenges often seen in today’s telecare market.

I want to establish reliable and secure alarm communication

Ensure reliable and secure alarm communication

The reliability and security of alarm communication is key in any care alarm setting. Every alarm event must be securely delivered to the ARC or monitoring platform. This is exactly what the Alarmbridge Service is designed for, and it serves as the independent party between your devices and the ARC/monitoring platform.

How it works 🔍

Let iotcomms.io’s Alarmbridge Service be the independent bridge between your devices and the ARC/monitoring platform. Ensure reliable and secure alarm communication.

Functions used
Benefits
I want to bridge the protocol fragmentation

Bridge the protocol fragmentation

Ensure seamless alarm communication between your devices and the ARC platform even though the receiving platform is using a protocol not supported by your devices. The Alarmbridge Service’s broad support for analog and digital protocols bridges the interworking challenges in the fragmented telecare market.

Integrate to the iotcomms.io platform via REST API and it will ensure the alarm communication is delivered to the ARC in the supported format.

How it works 🔍

Bridge protocol fragmentation between your devices and the ARC/monitoring platform.

Functions used
Example of combinations​
I want to enable voice communication between ARC platform and VoIP device

Enable voice communication between ARC platform and VoIP device​

Let the alarm event trigger the establishment of a voice call from the ARC platform to the VoIP-enabled device, and a two-way voice communication is seamlessly integrated into the alarm flow. The necessary SIP infrastructure is provided by the SIP Core Service.

How it works 🔍
Differentiate your solution and add voice communication as an integrated part of the alarm flow. It simplifies call handling for ARC agents and provides extra safety in emergency situations.
Functions used
Benefits
Rated 5 out of 5

Our customers experience reduced cost, improved time to market and increased quality!

Matti Räty
Matti RätyPresident & CEO Navigil
iotcomms.io handles the watches’ SIP-based voice communication, transcoding of Navigil’s own codec and IVR-based alarm call routing, as well as providing 24/7 global support and limitless global scalability. We chose iotcomms.io because their technology is all cloud-based. We needed the capacity to roll-out into the US, Japan, Australia and Europe.
Matti Räty
Matti RätyPresident & CEO Navigil
iotcomms.io handles the watches’ SIP-based voice communication, transcoding of Navigil’s own codec and IVR-based alarm call routing, as well as providing 24/7 global support and limitless global scalability. We chose iotcomms.io because their technology is all cloud-based. We needed the capacity to roll-out into the US, Japan, Australia and Europe.

Cloud services for your telecare needs

Let our suite of real-time communication services take care of your current and future needs!

Get started with our real-time communication services

  • Avoid complexity

    Comprehensive suite of services handling the telecom complexities in modern SIP-based communication.

  • Build what you want

    Reduce time to market, scale effortlessly and build exactly what you want thanks to the flexibility of our services.

  • Only pay for what you use

    Pay-as-you-grow with our usage-based pricing model.

Get started with our real-time communication services