Build cloud-based elevator communication for alarm and emergency situations. Use our real-time communication services to build reliable solutions for your elevator communication applications and be EN 81-28:2018 compliant.
Enable SIP-based voice and video communication between your elevator panels and alarm receiving center (ARC).
Send alarm events from the elevator to an Alarm Receiving Center
Enable video communication from a camera mounted in the elevator
Enable voice calling between the elevator and a designated Alarm Receiving Center
Play prompts, record calls, or build integrated voice responses as part of the elevator communication
Easy to connect your elevator devices and get your solution up and running
Unlimited scalability and elasticity with our serverless backend
Smooth bridging between analog and digital protocols with unified API
We take care of the telecom complexity so you can focus on your core business
The SIP-enabled elevator panel is easily connected and registered with our SIP Core Service using native SIP or SIP over secure WebSocket (WebRTC).
Once registered, the elevator is ready to initiate or receive SIP sessions and can communicate with the alarm receiving platform.
Once the SIP-enabled elevator client – a cabin’s emergency phone or lift emergency phone – is registered and pre-configured, our SIP Core Service will handle the inbound and outbound voice communication between the device and the emergency center. Our WebRTC Service will handle video calls from WebRTC clients.
For any outbound calling, the iotcomms.io SIP Core Service will ensure a reliable and secure communication is established by connecting a SIP trunk to a PSTN provider. It will handle NAT-related issues and provide a reliable end-to-end communication.
Add advanced call handling capabilities to enable tailored elevator communication applications. Use our SIP Mediaserver Service to add interactive voice response (IVR), call recording or play prompts.
Our highly granular APIs give you unmatched flexibility and the freedom needed to build exactly the solution you want.
All your communication needs are fulfilled from the same provider, no need for additional complexity whatsoever!
With iotcomms.io’s automated echo service for elevator self-testing, the connectivity for each elevator is ensured at any time, enabling your solution to comply with the EN 81-28:2018 standard.
Prevent elevators losing connectivity and ensure a 100% reliable alarm service.
The elevator client initiates continuous test calls to a destination that will invoke an internal media service function. The function will record the DTMF tone sequence played by the elevator client. The recorded sequence is then played back telling that the elevator is connected and working as it should.
Is your existing solution based on the analog signaling protocol such as CPC? The unified API of our Alarmbridge Service enables a smooth transition to an all-IP elevator communication by bridging between analog and digital protocols.
