The recordings are saved as MP3 files and stored in S3, or S3-compatible, storage.
Record calls from any SIPRec-compliant voice platform
Powerful recording management in real-time with APIs
Hybrid-cloud deployment option for strict privacy requirements
Get easy-to-access call data for processing and analysis
See how the calls are recorded with the iotcomms.io Recording Service in the illustration below.
When a call is established between a caller and a callee, the Session Recording Client (SRC), which is typically part a PBX or Session Border Controller (SBC), captures the call and sends it to iotcomms.io’s Session Recording Server (SRS).
The SRS will record the call and deliver it in an MP3 format with one call party per channel.
With the SIPRec API you can start, stop and delete the recording as per your customers’ specific needs.
The API provides functionality to mask sections of the recording for compliance reasons. One example is PCI compliance, where a section containing credit card information can be masked. The API also allows the recording to be trimmed to a selected section of the call before it is stored.
The recorded file is stored in Amazon S3 or S3-compatible on-premise storage with encryption options, ensuring compliance with privacy and security standards.
The iotcomms.io platform is built based on more than 20 years of experience in SIP, VoIP, cloud and telecommunication technologies. Our deep-tech expertise help you to design solutions for the most demanding needs and complex requirements.
The iotcomms.io’s cloud-native platform provides speedy innovations, global scalability, unique flexibility and significant cost efficiency.
iotcomms.io's Recording Service is designed to handle the tough demands of large-scale SIP recording solutions. The serverless backend provides effortless global scalability, instant elasticity matching high traffic peaks, and the robustness and redundancy required in critical SIP recording use cases.
There is now hardware or software to bother about when using the iotcomms.io Recording Service. Avoid the software upgrade hassle, installation issues, and configuration of hardware. iotcomms.io runs it for you as a service letting you focus on other areas important for the end-customers' experience.
With iotcomms.io's hybrid-cloud deployment option it is possible to deploy the Recording Service in the customer's private cloud or data centre. The SRS is deployed locally, with iotcomms.io monitoring and maintaining from remote. Read more about the Hybrid Enabler Service.
With iotcomms.io’s Recording Service you don’t need to build – and invest upfront – to cope with peak traffic volumes. The iotcomms.io platform instantaneously follows your capacity needs and you only pay for what you use.
Our customers experience reduced cost, improved time to market and increased quality!
