Telecom systems rely on SIP and RTP while fraud detection platforms expect structured metadata in modern streaming formats. Bridging these worlds is a technical challenge that slows development.
Real-time is another challenge. To act on fraudulent calls, you need voice streams and call metadata all captured and delivered with minimal delay.
In fraud detection, milliseconds matter. Without real-time access to call metadata and voice activity, it’s nearly impossible to identify spoofed calls, anomalous caller behavior, or suspicious routing patterns before the conversation ends.
The service integrates directly with your or your customer’s PBX, SBC, or other voice infrastructure. It securely captures call metadata in real time, including key fraud-detection parameters such as:
Voice streams can also be delivered for advanced use cases such as voice biometrics or deepfake detection.
The data is delivered instantly to your chosen AI or analytics platform. By translating and streaming this data from SIP/SIPRec to WebSocket interfaces, The AI Connect Service removes the telecom complexity that typically slows development.
You don’t need to build or maintain custom integrations or rework your existing systems. The AI Connect Service abstracts the intricacies of SIP protocols, call routing, and media handling – extracting meaningful call data from SIP signaling and real-time voice streams to provide insights for your fraud-detection solution to act on.
Built on a cloud-native architecture, the AI Connect Service scales elastically to handle high call volumes while maintaining low-latency performance.
Find more details in the service specifications.
Use a single, consistent interface to connect with a variety of telephony systems. No need for specialized telecom knowledge – integration and application development become faster and simpler.
The AI Connect Service manages SIP protocols, call routing, and media handling, freeing your developers to concentrate on building valuable solutions instead of handling telecom infrastructure.
Handles sensitive voice data securely, following regulatory standards like GDPR and HIPAA, while protecting against unauthorized access and data breaches.
Easily scales to support businesses of any size, with built-in resilience to ensure high availability and consistent performance for mission-critical operations.
