Adding real-time communication into business-critical solutions can be difficult. While current conventional communications platforms do not meet the diverse set of requirements for business- or safety-critical solutions, iotcomms.io is built specifically for such use cases. But why is iotcomms.io suitable for solutions of critical nature
Below are four characteristics of a CPaaS for business-critical solutions, covered in our whitepaper Towards an embedded CPaaS market.
The failure rate for call connection set-ups, drops or undelivered messages will usually need to be below 0.1% and sometimes at the famed “5-nines” level of 0.001%, especially for safety-critical use-cases.
Voice or video quality will need to be high and predictable, even where network conditions may be sub-optimal. Where problems occur (for ex- ample because of poor indoor mobile coverage) there may need to be active monitoring so issues can be addressed proactively.
The systems developer needs confidence that the communications functions will work for the life of the system, or can easily be upgraded or replaced. Given that some IoT products are expected to be in service for 5, 10 or even 20 years, they will need reassurance that the functions – and support mechanisms and service pricing – will be predictable and stable.
