Adding real-time communication into business-critical integrated solutions and new smart devices is difficult with many of the cloud services on the market today. While current conventional communications platforms do not meet the diverse set of requirements for business- or safety-critical solutions, iotcomms.io is built specifically for such use-cases. But why is iotcomms.io suitable for solutions of critical nature? Below are two important client requirements covered in our whitepaper Towards an embedded cPaaS market.

Towards an embedded cPaaS market
Characteristics of a Communications Platform for business-critical solutions: Flexibility for unusual acoustic or tactile environments

Flexibility for unusual acoustic or tactile environments

Some use-cases for embedded cPaaS may involve systems in unusual environments. Rather than a standard headset or phone microphone and speaker, there may be intercoms and loudspeakers, background noises, a variety of languages, indistinct speech from older or disabled people, and numerous other scenarios.

For messaging or call set-up, there may be similar problems with people wearing gloves or having poor dexterity. Communications flows need to be carefully assessed, designed and tested, with fallback mechanisms and methods for detecting and diagnosing problems. It may be useful to use voice assistants in some cases.

Characteristics of a Communications Platform for business-critical solutions: Media access

Media access

Some embedded use cases need access to low-level media streams, for example to enable AI analytics or processing of voice or video streams. For instance, changes in a patient’s tone or speaking pace over time can be a “biomarker” of certain medical conditions.
The text above is an extract from the whitepaper “Towards an embedded cPaaS market” written by industry analyst Dean Bubley, where he lists 14 important requirements for systems-embedded cPaaS clients. Download it below!
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Towards an embedded cPaaS market

Towards an embedded cPaaS market

Explore the cPaaS market and learn the differences between a conventional communications platform and an embedded systems cPaaS, such as iotcomms.io.
Read it and understand more about what characterize a communications platform geared towards complex use-cases and business-critical applications.