Build modern care alarm communication fitting your legacy

Build cloud-based care alarm communication the modern way with our communications platform. Use its APIs to build solutions for alarm handling, integrated voice and video, audio prompts or call recording.

Our platform is built to address the complexity around analog and digital devices, proprietary platforms and protocol fragmentation. Talk to us today to discover how we can help you build the care alarm communication for your needs!

Complete...

Complete portfolio of alarm handling and alarm-triggered voice & video communications

Alarms...

Send alarm events from care alarm devices to your alarm receiving center (ARC) in a secure and reliable way

VoIP...
Integrate VoIP calling into the alarm flow for easy handling and cost-efficient communication with the user
To ARC...
Your ARC receives the alarm events in analog or digital protocols or through API integration
More...
Add Call Recording or build Interactive Voice Response (IVR) flows for additional user safety

Integrate modern care alarm communication with your legacy

The health and social care industry is characterized by numerous device variants, vendor-specific protocols and various analogue platforms. Build a modern alarm solution that allow you to capitalize on your legacy devices and platforms while transforming to a cloud-native, fully digital and reliable system.

SIP Communication

SIP-based signaling and media communication (SIP/WebRTC)

Alarm, Voice & Video
in one platform

Complete portfolio of alarm handling and alarm-triggered voice & video communications within one single platform​

Integrate modern care alarm communication with your legacy

Protocol Conversion

Protocol conversion between analogue and digital – SCAIP, Now-IP, BS 8521 and more

Flexible APIs

Highly flexible APIs featuring numerous combinations of functions and device & platform technologies

Build alarm flows, heartbeat & integrated voice communication matching your needs​

The flexibility built into the iotcomms.io APIs enable numerous different use cases combining various functions with different end points. The examples below are just a selection, don’t hesitate to contact us should your specific use case not be presented!

Mix and match between functions & endpoints

Functions
Endpoints
  • Analog protocol RB2000 from device
  • Digital protocol SCAIP to receiving platform
  • Alarm communication
  • Protocol conversion

EXAMPLE 1

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How can legacy alarm devices communicate with modern Alarm Receiving Centres?
  • Digital protocol SCAIP from device
  • API Integration to receiving platform
  • Alarm communication
  • Protocol conversion
  • Heartbeat/Monitoring service

EXAMPLE 2

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Become SCAIP compliant and get ready for the digital shift
  • API integration from proprietary customer platform
  • Analog protocol BS 8521:2009 to receiving platform
  • Alarm communication
  • Protocol conversion

EXAMPLE 3

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How can digital systems communicate with an ARC only capable of handling analogue protocols?
  • Now-IP from control unit
  • API integration to receiving platform
  • Alarm communication
  • Protocol conversion

EXAMPLE 4

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How can you make your Alarm Receiving Platform NOW-IP (BS8521-2) compliant?
  • Alarm communication
  • Protocol conversion
  • Voice Integration – numerous variants of voice call options exist, this illustration shows a simplified version

EXAMPLE 5

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A complete portfolio of building blocks for all your communication needs

The iotcomms.io platform offers a complete portfolio of communications building blocks for your health & care alarm solutions!

Simplify & modernize alarm integrations​
Send and receive alarm events and convert between protocols.
Add WebRTC capabilities to the voice and video calling service
Integrate voice and video communication between your SIP enabled devices.
Integrate advanced call handling​ in you care alarm solution
Integrate call handling functionalities, such as Interactive Voice Response (IVR), prompts playback or call recording.

Get Started

Learn more about designing your solution with our granular & feature rich communication APIs.

Talk to us today

Get in contact to discover how you can build solutions for your security and alarm communication needs!

Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.

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UPTIME

Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.

Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.

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