Capture real-time voice streams and call metadata from any telephony system supporting SIP/SIPRec and deliver to an AI platform. Let iotcomms.io’s AI Connect Service be the bridge solving the integration needed between PBXs or SBCs in one end and AI analytics platforms in the other.
Ideal in contact center applications, it delivers the raw telco streams needed for real-time transcription, sentiment analysis, intent recognition, fraud detection, agent assists, and more.
The AI Connect Service takes care of the integration needed to get real-time voice streams and metadata from telephony systems – a PBX or SBC – to an AI analytics platform.
The service handles the underlying complexities of the telecom infrastructure, such as SIP protocols, call routing, and media handling. It ensures the analytics platform receives the live voice streams and metadata in real time for onward processing and action.
The AI Connect Service supports integration with telecom systems using industry-standard protocols.
The AI Connect Service supports integration with telecom systems using industry-standard protocols.
The AI Connect Service supports integration with custom application servers.
The AI Connect Service provides real-time event notifications containing detailed call metadata to enable advanced analytics and decision-making.
The AI Connect Service integrates directly with key AWS AI offerings to enable voice analytics and conversational capabilities.
The AI Connect Service integrates with Google Cloud’s AI tools for voice interaction and data analysis.
